Quality Guarantee Return

basil leaf

We believe in our lumber so much that we guarantee it. Our customers can order confidently knowing that each piece of lumber will be delivered following the specifications we promised. If you find your order doesn’t meet these expectations, send it back in its entirety and we’ll provide a full refund.

Returns and Refunds Policy

O.P. Holz Impex GmbH products can be returned within 15 business days of the original purchase of the product if you obtain a Return Merchandise Number from us.  NO refund is available for custom sawn, ripped or sanded products, or for used or damaged products.  Please note that a 15% restocking fee will be deducted from all refunds.

To obtain a Return Merchandise Number (RMN), contact us:

Email : info@opholzimpexgmbh.com

Return Address

O.P. Holz Impex GmbH
Returns Dept. 

Hans-Gasser-Platz 99500 Villach Austria

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

Refunds

Refunds will be issued within 5 business days after our receipt of your returned product via the same method of your original purchase, less 15% restocking fee.

Damaged or Incorrect items

If you received a damaged or incorrect product, please notify us immediately for assistance.  

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us

biomass wood pellets wholesale supplier in uk
biomass wood pellets wholesale supplier in uk
logs by opholzimpex
firewood by opholz
bulk wood shavings supplier
xr:d:daf8vbotqi4:2,j:2233078143068047060,t:24021405
xr:d:daf8vbotqi4:6,j:4232676379035055360,t:24021405
Rated 5 out of 5
Brand Story At O.P. Holz Impex GmbH, we take pride in our journey from a local supplier to a global leader in the timber industry. Our company was established in 2007, driven by a passion for meeting the growing demand for high-quality timber products. By 2014, we had successfully expanded into international markets, earning a reputation for excellence worldwide. Our success is built on the dedication of our experienced professionals, who work tirelessly to ensure that every product meets the highest quality and sustainability standards.
organic badge freeimg

Certified Products

logo leaf new

Content Expertise

At O.P. Holz Impex GmbH, we’re passionate about sharing our expertise in the timber industry. Our blog provides valuable insights into various topics, including local and global market trends, different types of timber products, and the nuances of the buying and selling process.

From informative articles on Wood Pellets, Wood Briquettes, Firewood, and Pallets & Packaging to discussions about Charcoal, Wood Shavings, Wood Chips, and Logs, our experts provide valuable knowledge to help you make informed decisions. Stay informed and empowered with the latest insights from our team of professionals.

Start Shopping
Search